How late can I check-in / out?
You can check in between 15p.m. and 10p.m. We ask our visitors to arrive on time, as we do not have a 24-hour reception. From 10p.m., we charge an additional check-in fee of € 10 / hour.
Check-out has to be done until 11am. From 11am, with prior approval of reception, you can stay until 4pm for an additional fee of € 30.
Where can I park?
Parking is at the entrance of the village and is free. Once your vehicle is parked, you will have to walk about 100 meters until you reach the Café da Videira where we make our reception. Inside the village there is no traffic.
Is breakfast included?
Breakfast is included for bookings of individual houses and is served every morning at the Café da Videira between 8.30am and 10.30am. Breakfast is not included in the Residências (shared accommodation) but can be added for € 7 / person / day.
Do you allow pets?
We accept pets at CASA DA ESCADA, CASA DO FORNO and CASA DA JANELA. Do not forget to let us know upon reservation - we charge a fee of € 10 per pet per night.
Are the houses accessible to persons with reduced mobility?
For geography reasons, the village is not easily accessible to people with reduced mobility, however, we can prepare CASA DAS VIZINHAS for your stay. This house has an adapted bathroom and a bed on the ground floor, and we are here to help in what is needed.
The village of Lousã is a pioneer in terms of Accessible Tourism. Almost all buildings and equipment have good accessibility and there is even the possibility of requesting equipment adapted for outdoor activities (water sports, trail running, mountain biking, paragliding, hiking, etc).
How can I change or cancel my reservation?
To change your reservation, please send us an email to firstname.lastname@example.org. In case of cancellation, 100% of the value of the deposit will be refunded in cancellations made up to 30 days before the date of entry. 50% of the value of the deposit will be reimbursed in cancellations made up to 10 days before check-in.
The change of the booking date has an additional cost of € 30.
No refunds are made for cancellations made less than 10 days in advance and on special dates such as Christmas, New Year's Eve, Cerdeira à Solta, Carnival, Easter and other public holidays.
Do the houses have central heating?
Yes, all houses have central heating. In addition, the independent houses have a wood burning stove and the first basket of firewood is offered by us. Additional baskets have a cost of € 5.
Are the kitchens of the houses fully equipped?
Yes, all kitchens are equipped with appliances, crockery, cooking utensils and a basic ingredients kit (olive oil, vinegar, sugar, salt and spices).
I do not want to cook, where can I eat?
If you are arriving late and do not want to cook, you can request our dinner service. We prepare your dinner and leave it at your house. Reservation required.
If you want to eat something lighter, go to the Café da Videira where we serve snacks and light meals. Here you can sample our homemade cakes, cheese / meat boards, the traditional alheira, chorizo and craft beer, among other things.
If you are a foodie, you can and should, taste the typical dishes of the region! 4 days before the trip, we will send you a list with our best restaurant suggestions.
Is there a grocery store in the village?
We do not have groceries in the village but we offer some basic products for sale in the Gallery. In the Café da Videira you can also buy regional cheeses and sausages, homemade sweets, honey and homemade canned goods of various flavours.
Where can I shop before I arrive?
You can do your shopping in Lousã. We advise you to buy everything you need before arriving at Cerdeira. Do not worry about buying bottled water, because water in the village is potable, of excellent taste and quality. Wednesday and Saturday morning, you can go to the food market in Lousã, an excellent opportunity to get fresh fish, vegetables and fruit!
Is there a shuttle service to Cerdeira?
Yes, you can request a shuttle service to and from Lisbon and Porto airport or to any other place of your choice. To use the service from/to the airport, simply go to the link: https://cerdeira.airportshuttle.pt/ and follow the steps. in the Airport Shuttle, the price is per person, € 29 from Coimbra to Porto Airport, € 36 for Lisbon Airport, plus pick up fee (per reservation and not per person) at Cerdeira, € 23 for one or more people.
Transfer Porto-Cerdeira: 52€/person
Transfer Lisbon-Cerdeira: 59€/person
You can also use it for other destinations of your own choice. In this option, the price is for the whole group. Ex: The value of picking up a group of people in Cerdeira and take it to Coimbra, will be 45 €. The same van can pick up 8 people and the price will be distributed by the group. Please contact us by email with the request so we can send you a quote.
What kind of activities are available during my stay?
During your stay you can take advantage of one of our creative experiences (if booked in advance), attend a workshop that is taking place, go for a guided hike or get to know the surroundings better by following one of the 9 unique itineraries we have developed for you.
Can I take a guided hike?
Yes, we work with a local organisation with guides experienced in Serra da Lousã. You can check the possibilities in "WALKING CYCLING AND OTHER ADVENTURES" or contact us by email. The hikes can be made with lunch box or with a proper meal in a restaurant with typical regional food.
When do I have to schedule the activities?
You should let us know as soon as possible so we can check the availability of our guides, teachers and partners. The availability of creative experiences depends on the availability of our staff.
Do I need to have experience to participate in your creative experiences?
No, the creative experiences were designed to be a first contact with the technique, but it can also be adapted to more advanced levels. We can adapt the experiences to your needs or the needs of your company.
Where is the Arts & Crafts School?
The School is located in the village of Cerdeira, in the workshop facilities. When arriving at the village, you must go down the main street until you find the "Ateliers" sign.
How can I register for a school course?
To enrol in a course, you must complete the form on the course page. To complete the registration, you must pay 50% of the course fee in advance.
Does the course fee include accommodation?
The course fee does not include accommodation except when mentioned on the course page. Some courses may offer shared accommodation in our Residências (upon availability).
How can I apply?
The application for the Artistic Residency Program is done through the page form.
Where can I find more information about the Residency Program?
You can download the Handbook Residency Guide directly from the page.
How can I get more information about facilities, prices and conditions?
You can send us an e-mail to email@example.com with your request.
What is the maximum number of people for a retreat?
The limit of individual beds is 36, and the limit with beds shared between couples is 51. If your retreat includes meals at Casa das Artes, it shouldn’t be of more than 25 people so we can ensure all the comfort we can, to make it an enjoyable experience.
Can I have special conditions for my company?
We partner with companies to provide discounts on accommodation for retreats and employee stays. Contact us for more information.
When should I book my retreat?
You should contact us as far in advance as possible so we can secure a date for your retreat. The confirmation of the date can only be made with the payment of 30% of the total cost.
What are the dining options?
We provide group meals, or if you prefer, you can bring your cook and book the Casa das Artes. This house is equipped with a professional kitchen and with all the conditions to receive your group.